Paid tabs — billing, renewal, refunds
Once you've used your three free tab credits, additional tabs are £2.99 each for 3 months. This is a one-off charge, not a subscription — we never auto-charge you. This article covers exactly when you're charged, what happens at renewal, and what to do if you want a refund.
When you're charged
Payment happens through Stripe Checkout. We never see or store your card details — Stripe handles them directly. You'll be prompted to pay in three situations:
- Opening a new tab when you have no free credits left. The "Create tab" button becomes "Create & pay £2.99". You're taken to Stripe to pay before the tab is created.
- Upgrading an existing free tab to add more members. Free tabs need one credit per member. If you try to add a member and no one in the tab has credits left, you can either remove them or upgrade the tab — paying £2.99 lifts the limit for everyone for the next 3 months.
- Renewing a paid tab as the renewal date approaches. Renewal is manual, not automatic — you choose to renew when you're ready (see below).
All charges are £2.99 GBP, one-off, no recurring subscription. The tab is paid for the next 90 days from the moment Stripe confirms your payment.
Renewing a paid tab
We'll show a renewal banner on your dashboard 14 days before a tab you own expires, and email you a reminder. You can renew any time from that banner or from the tab's Settings page.
Renewing a tab that's still active extends it by 90 days from its current expiry — so renewing early doesn't cost you any time. Renewing a tab that's already expired extends it by 90 days from today.
There's no auto-renewal. You only ever pay when you click a button.
What happens when a paid tab expires
On the expiry date, a paid tab automatically closes. Closed tabs are read-only — you and the other members can still see all the expenses, payments, and balances, but nothing new can be added. The data isn't deleted.
You can renew a closed tab any time to reopen it for another 3 months. There's no late fee or grace-period gap to worry about — the new 90 days run from the renewal date.
If a payment fails
If Stripe declines your card or the checkout fails for any reason, no tab is created and you aren't charged — you'll be returned to Boketto with the form intact. Try again with a different card, or contact us if the same error keeps happening.
If you're charged but the tab doesn't appear within a few minutes (a rare webhook delay), get in touch with your Stripe receipt and we'll reconcile it.
Refunds
We'll happily refund you if Boketto isn't working out. As a guideline:
- Within 14 days of the charge — full refund, for any reason. Just ask.
- Pro-rata refund after 14 days — if you stop using a paid tab partway through the 3 months, we'll refund the unused portion at our discretion. Mention what you'd like and we'll work it out.
- Service issues — if Boketto is broken and we can't fix it for you, you get your money back without quibble.
Refunds go back to the original card via Stripe and usually appear in 5–10 working days, depending on your bank.
Receipts & invoices
Stripe emails a receipt automatically after every successful payment. If you need a VAT invoice or a copy of an old receipt, drop us a line with the date of the charge and we'll send it.